Covid-19 Procedures

Latest information on appointments during Covid-19​ pandemic

Felixstowe clinic is open 1st July. Leiston clinic and Ipswich clinic remain closed.

Appointments are offered following telephone consultation with Neil Liffen on 07917 01 67 60. Please leave a voicemail if no answer.

Please note, all services are available except ultrasound guided steroid injections, this is because of the potential risk of Covid-19. Please call Neil Liffen for further information and/or to be added to the waiting list. Ostenil injections are available as a alternative to steroid injections.

Appointment procedures:
We will be taking extra precautions during the Covid-19 pandemic. We will be using scrubs with use of face masks, aprons and gloves and extra disinfection of work surfaces between patients. However, there is always an element of risk and all clients need to consider the risk versus the benefit of attending their appointments during the Covid-19 pandemic. We are following government and medical guidelines to ensure safety for clients and staff.

Please cancel your appointment if you or anyone in your household has a new illness such as a cough, cold or high temperature (fever) as this may be Covid-19. Please note we may use a thermal thermometer upon your arrival. Should your temperature be higher than expected you may be refused treatment and asked to book in for another time. Please cancel your appointment if you have had contact with anyone who has been diagnosed with Covid-19 in the last 14 days.

Please wait in the car park until 5 minutes before the exact time for your appointment as we are trying to limit the number of people in reception. There will be a member of the GP staff on the reception door to greet you.

Where possible please attend the clinic room unattended to reduce risk. Wearing of face mask in clinic is mandatory and a government guideline. Hand sanitiser is available in clinic.